In iraq need help with sprinter van

[memphis]

i,m currently workin as a mechanic maintaing a fleet of vehicles used on post by the military. I have a mercedes sprinter van 311 cdi, year of production 2003, country of orgin Argentina, Vin # wdf9036723a908581. I'm not getting any power to the soloniod side of the starter when the key is turned to the start position, the van also has, a start error or error start, on the dash display i don't have and diagnostic equiptment or service manuals can anyone help with a starting point thanks for any assistance given Justin Reese Baghdad, Iraq