I see no reason to blame the tech who did the alignment and lower control arm. If you must draw conclusions, I must say that the person who installed the upper control arm is the logical choice.

As a technician I find it very interesting that you tend to blame the last person you saw rather than the obvious installer of said loose part.

You can't imagine the stereotype customers this brings to mind.

__________________
Steve Brotherton
Continental Imports
Gainesville FL
Bosch Master, ASE Master, L1
33 years MB technician